Okada Game Privacy Policy – Your Data, Your Rights, Our Obligations

Okada game is an online gaming platform serving registered players in the Philippines. Because our service involves financial transactions, identity verification, and gameplay records, we necessarily process personal information as part of delivering the platform. We take this responsibility seriously.

As a data controller, okada game determines the purposes and means of processing your personal information. We process your data only for the specific purposes described in this policy, only to the extent necessary for those purposes, and only while we have a valid legal basis to do so. We do not treat your personal information as a product or monetise it through sale to third parties – ever.

This policy applies to all personal information collected through:

• The okada game website at okadagame.net and all its sub-pages
• The okada game mobile browser experience
• Customer support interactions via live chat, email, or any other channel
• Account registration, KYC verification, and payment processing flows
• Marketing communications where you have opted in to receive them

Okada game collects only the personal information that is necessary to provide our gaming services, comply with Philippine regulatory requirements, and protect the security of the platform and our players. The categories of personal information we collect are described below.

Okada game does not collect sensitive personal information (such as health data, religious belief, or political opinion) except where specifically required by applicable Philippine law, and then only with your explicit consent.

Every use of your personal data at okada game serves a specific, legitimate purpose. We do not process your data beyond what is necessary for these stated purposes. The table below maps each data category to the purpose it serves.

Under the Philippine Data Privacy Act of 2012, okada game is required to have a valid legal basis before processing any personal information. We rely on the following legal bases across different processing activities:

• Contract Performance: Processing necessary to deliver the gaming services you registered for, including account management, payment processing, and game delivery. Without this processing, okada game cannot provide the service.
• Legal Obligation: Processing required to comply with Philippine law, including Anti-Money Laundering Act (AMLA) requirements, Know Your Customer (KYC) obligations under PAGCOR licensing conditions, and age verification requirements.
• Legitimate Interest: Processing for fraud prevention, platform security, detection of prohibited conduct, and aggregate analytics to improve the platform. We balance our legitimate interests against your privacy rights and do not process data under this basis where it would override your fundamental rights.
• Consent: Marketing communications and any processing not covered by the above bases. You may withdraw consent at any time by contacting our support team or using the unsubscribe link in any marketing email. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

When we rely on legitimate interest as a legal basis, we have conducted a balancing test to confirm that our interests are not overridden by your interests or fundamental rights. You may request details of any legitimate interest assessment by contacting our Data Protection Officer.

Okada game does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose.

• Payment Processors: GCash (GXI), Maya (PayMaya Philippines), BancNet, and other licensed payment service providers receive the payment information necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory frameworks and are obligated to handle your data securely.
• Game Providers: Pragmatic Play, PG Soft, Jili Games, and other certified game developers receive technical session data (anonymous session tokens) to deliver game functionality. They do not receive your identity or contact information.
• Identity Verification Services: Accredited KYC verification services may receive copies of your identification documents to confirm your identity and age. These services are contracted under strict data processing agreements with okada game.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities may receive your personal information when required by law, regulation, or valid legal process.
• Professional Advisors: Legal, accounting, and auditing firms engaged by okada game may access your information under professional confidentiality obligations where strictly necessary.
• IT Infrastructure Providers: Cloud hosting and data centre providers that store okada game's systems. These providers are engaged under data processing agreements and are not permitted to access or use your data independently.

Okada game uses cookies and similar tracking technologies to deliver platform functionality, maintain session security, and understand how players use the platform so we can improve the experience. The types of cookies used on okada game are described below.

You can control non-essential cookies through your browser settings. Disabling all cookies may affect the functionality of the okada game platform, particularly features that rely on session persistence. Essential cookies cannot be disabled without preventing the platform from working.

Okada game does not use third-party advertising or retargeting cookies. We do not share cookie data with advertising networks or social media platforms for targeting purposes.

Okada game implements technical and organisational security measures proportionate to the risk associated with processing your personal information. Security is not an afterthought at okada game – it is built into the architecture of the platform from the ground up.

Our technical security measures include:

• Encryption in Transit: All data transmitted between your device and okada game servers is encrypted using TLS 1.2 or higher (256-bit encryption). The padlock icon in your browser confirms an active secure connection.
• Encryption at Rest: Sensitive personal data stored in okada game databases is encrypted at rest using industry-standard encryption algorithms.
• PCI-DSS Compliance: Payment card data is handled exclusively by PCI-DSS Level 1 certified payment processors. Full card numbers are never transmitted to or stored on okada game systems.
• Access Controls: Access to personal data is restricted to okada game staff and contractors who require it to perform their specific job functions. All access is logged and audited.
• Two-Factor Authentication: OTP-based two-factor authentication is required for account login and sensitive account actions including withdrawal requests above defined thresholds.
• Intrusion Detection: Automated monitoring systems flag unusual access patterns, login anomalies, and potential security incidents in real time.

In the event of a personal data breach that poses a risk to your rights and freedoms, okada game will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where the breach is high-risk to individuals.

Okada game retains your personal information for as long as it is necessary for the purpose it was collected, or as required by applicable Philippine law – whichever is longer. We do not retain data beyond what is legally or operationally necessary.

• Active Account Data: Identity, contact, financial, and gaming activity data is retained for as long as your okada game account remains active and for a minimum of 5 years after account closure, as required under the Anti-Money Laundering Act.
• KYC Verification Documents: Copies of government-issued ID and supporting documents are retained for 5 years from the date of last transaction, consistent with AMLA obligations.
• Transaction Records: Full records of all deposits, withdrawals, and game transactions are retained for 5 years from the date of the transaction.
• Support Communications: Live chat transcripts and email correspondence are retained for 3 years from the date of the interaction, except where relevant to an ongoing dispute.
• Marketing Preferences: Records of your marketing consent and preferences are retained for the duration of your account plus 2 years to demonstrate compliance with consent obligations.
• Technical Log Data: IP addresses and access logs are retained for 12 months for security purposes and then deleted or anonymised.

When the retention period for any data category expires, okada game will securely delete or irreversibly anonymise the data. Anonymised data that cannot be re-linked to an individual may be retained indefinitely for aggregate statistical purposes.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal information okada game holds about you. These rights are not absolute in all circumstances – some are subject to legal limitations – but okada game will respond to all valid requests promptly and in good faith.

The okada game platform is strictly for adults. The minimum age to register is 18 years old (21+ for specific regulated game categories). Okada game does not knowingly collect personal information from individuals under the minimum age requirement.

The okada game registration process includes a mandatory date-of-birth declaration and KYC verification procedures that include age confirmation. We take reasonable steps to detect and prevent underage registration.

If okada game becomes aware that personal information has been collected from an individual who does not meet the minimum age requirement, we will immediately close the account, delete the associated personal information to the extent legally permissible, and return any genuine deposit balance to the source payment method.

Some of okada game's service providers and technology partners are based outside the Philippines. Where your personal data is transferred to a country outside the Philippines for processing, okada game takes steps to ensure that your data receives a standard of protection that is equivalent to the protections provided under the Philippine Data Privacy Act.

These steps include:

• Using data processing agreements that impose obligations on the recipient equivalent to those that apply to okada game under Philippine law
• Transferring data only to recipients in countries that have been assessed to provide adequate data protection standards
• Minimising the personal data transferred to only what is strictly necessary for the specific processing purpose

For more details about any specific international transfer of your personal data, contact our Data Protection Officer at privacy@okadagame.net.

Okada game may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or new features added to the platform. When material changes are made, we will:

• Update the "Last updated" date at the top of this page
• Notify registered players via email or mobile notification at least 14 days before the changes take effect
• Display a prominent notice on the okada game platform dashboard

For significant changes that affect how we use your personal data for new purposes, we will seek fresh consent where required under the Philippine Data Privacy Act. For changes that are minor or administrative in nature, notification alone will apply.

We recommend reviewing this policy periodically to stay informed about how okada game protects your information. The most current version is always available at okadagame.net/privacy-policy.

Okada game has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and ensuring that your data rights are respected. You can contact our DPO directly for any privacy-related query, concern, or data subject request.

• Data Protection Officer email: privacy@okadagame.net
• General support (data-related queries): support@okadagame.net
• Live chat: Available 24/7 inside your okada game account
• Response commitment: All privacy queries acknowledged within 3 business days; full response within 30 calendar days

For general account, payment, or gameplay questions that are not related to data privacy, please use the standard support channels: live chat or support@okadagame.net. Our support team is available 24/7 and can assist in both English and Filipino.